Website Damage Form

Greetings to our valued customer,

Sorry you have experienced this customer service issue as we strive daily to make sure this doesn’t happen. Please fill out the short form below so we can resolve these issues as soon as possible. By completing the form, we should be able to do this the most efficient way for both of us.

Please note that these customer issues requests need to be sent by email with pictures of damaged items within 10 days of the shipped/pickup date.

  • MM slash DD slash YYYY
  • IF ITEM (S) WAS DAMAGED, COMPLETE THE FOLLOWING:

  • # ITEM NO.1

  • # ITEM NO.2

  • # ITEM NO.3

  • Drop files here or
    Max. file size: 23 MB.
    • If yes, attach picture (s) of outer box (s) as a claim can be made to the carrier as this all helps us keep the costs down, which keeps our prices down for our customers.

    • Drop files here or
      Max. file size: 23 MB.
      • IF ITEM (S) WAS MISSING, COMPLETE THE FOLLOWING:

      • IF ITEM (S) WAS WRONG, COMPLETE THE FOLLOWING:

      • Please note we take the time to individually evaluate every request we received as we are always trying to improve our business and reduce these types of issues. Your help and cooperation is greatly appreciated as we are a small family business. Thank you for understanding!

      • Drop files here or
        Max. file size: 23 MB.
        • This field is for validation purposes and should be left unchanged.